In this podcast we talk with Frank Oelschlager from Ten Mile Square, a company that specialises in solving complex technical challenges for scale-ups With Frank we talk about all things a non-technical founder needs to know about building a product, we discuss the folloing: - What are the important things to keep in mind when you are designing a product - Technical debt - Teasing out what features are most valuable to your customer - How much you should automate early on - When should you customise your product for a customer - The role of a CTO in an early stage business - What is more important design or usability?