Heartifical Empathy: Putting the Heart into Business and AI with Minter Dial

We are happy to welcome back Minter Dial to the podcast, Minter has written a new edition to his book Heartifical Empathy and in this podcast we talk about all things to do with empathy and AI: - What does it really mean? - Why it is important for a company to be empathetic - Can AI be empathetic? - What impact the pandemic has had on our ability to be empathetic